The Business Side // Services // Billing

CALL US: 1-888-696-2455 x1071TEXT US: 301-461-4068

FAX US: 301-330-6300EMAIL US: Info@TheBusinessSide.com

Billing

Electronic payments and credentialing – fast and secure

Within 24 hours of receipt of your practice’s work, our expert billers will file a claim electronically to the third party payor. We will also bill your patients within 24 hours of learning of their responsibility for any fees.

Since electronic billing allows for collection in as soon as 7 to 14 days, your cash flow will be dramatically improved.

We’ll handle all the medical billing and collecting requirements, procedures and technicalities – ensuring increased accuracy and reduced denial of claims. The bottom line for your business: you’ll get faster payment on a higher percentage of claims.

Patient Collections

We communicate, negotiate – and get patients to respond.

Collect on accounts you’d lost hope of receiving. Our collection professionals are skilled in the art of effective communication – persistently pursuing overdue receivables while maintaining an attitude of respect for your patients.

Where legal action is needed, we offer attorney’s services, allowing us to simplify the process by managing all action on an account – from the time it enters our system to the time it is paid.

Patient Accounting & Assistance

We take care of processing and patient relations – so you can take care of your practice.

The Business Side saves you administrative and personnel expenses while ensuring the integrity of patient records. We accurately apply collection receipts (including write-offs), process collection receipts, and enter payments and write-offs to the correct open claims and process statements.

We also act as a patient liaison, handling all billing questions and dealing directly with patient concerns, eliminating an enormous administrative burden from your office.

Coding Advice

Correct coding = fast payments. With us, it all adds up.

Using the proper codes dramatically improves cash flow – it is the single most important element in ensuring faster payments. Therefore, one of our first priorities will be review your encounter form to ensure that the most up-to-date codes are being used.

Once we know you’re up-to-date, we’ll keep you ahead of the game. On an ongoing basis, our in-house certified coders will tell you the current optimal ICD-9 and CPT codes, ensuring the highest possible return on claims is the norm for you.

Reports & Analysis

Monthly meetings help you track your course – and get to your goals.

The Business Side provides you with ongoing consulting services – not just a stack of printouts. Each month, a Business Side representative will meet with you to review comprehensive reports tailored to your practice, analyze your business activity and provide suggestions for improving profitability.

The report package will detail the previous month's activity including data on key metrics:

  • productivity
  • collections
  • referrals
  • evaluations for both insurance and managed care

As we go over each month’s records, you’ll receive a consultant’s perspective on the business side of your practice. We’ll work to make sure more profits show up in your bottom line.

Additional Business Services

Full services. Fast start-up.

Need extra help? We can provide individual services or a complete outsourced package – your choice. Here are some of the extra functions The Business Side can perform for you:

  • office automation
  • business/practice profitability reviews
  • cash flow management
  • bookkeeping – bank reconciliations, accounts payable, payroll, and preparation of financial statements
  • EMR, credentialing
For fast details, please contact us.

5 reasons physicians choose us

Less calls to your office – we handle them for you, in English and Spanish

You receive the receipts – the money goes straight to you

Free monthly analysis – on-site reviews to report & improve performance

No technical hassles – we host and update all software

Extra data at your fingertips – we enter & track your demographics

We deal with all insurance companies including:

  • Blue Cross Blue Shield
  • Aetna
  • Cigna
  • Workers Compensation
  • Medical Assistance
  • Medicare

We also maintain relationships with M.D.s affiliated with hospitals such as:

  • Washington Hospital Center (WHC)
  • INOVA Fairfax Hospital
  • Suburban Hospital
  • Montgomery General Hospital
  • Virginia Hospital Center
  • Shady Grove Adventist Hospital
  • Childrens National Medical Center (Children's Hospital)
  • Howard University Hospital
  • Medstar's Georgetown University Hospital
  • Reston Hospital
  • Kessler Adventist Rehabilitation Hospital
  • Sibley Memorial Hospital
  • Holy Cross Hospital of Silver Spring
  • Medstar's National Rehabilitation Hospital
  • Howard County General Hospital
  • Garrett County Memorial Hospital
  • Laurel Regional Hospital
  • INOVA Fair Oaks Hospital
  • Bluefield Regional Medical Center
  • Doctors Community Hospital
  • INOVA Alexandria Hospital
  • Frederick Memorial Hospital
  • INOVA Mount Vernon Hospital
  • Carroll Hospital Center

Revenue Tips

Recently moved your location, or added an office? We can tell you if medical re-credentialing will give you faster payments.
Too many denied claims? Let us ensure your codes and processes are up-to-date.
Low reimbursement? We can help you decide if it makes business sense to renegotiate your insurance contracts – and we can assist with the renegotiation to help you secure an increase in your income.