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Within 24 hours of receipt of the practice's work, a claim is filed electronically to the third party payor. Also within 24 hours the patient is billed for any outstanding balances. Since electronic billing allows for collection in as soon as 7 to 14 days, your cash-flow is dramatically improved.
Persistent, aggressive phone follow-up on unpaid balances is the only way to ensure the practice collects all that is due. The Business Side has an experienced team dedicated to follow-up. Every account is aggressively pursued until paid.
The Business Side can collect money you thought was lost or is not cost-effective to pursue. Our aggressive and persistent follow-up on outstanding claims (primary, secondary, patient billings, etc.)
The Business Side saves you administrative and personnel expenses while ensuring the integrity of patient records. We apply collection receipts (including write-offs), process collection receipts, enter payments and write-offs to the appropriate open claims and process statements. Additionally, we handle all patient-billing questions, eliminating an enormous administrative burden from your office.
Using the proper codes will dramatically improve cash-flow. Therefore, when we begin a relationship with a practice, we review the practice's encounter form to ensure that the most up-to-date codes are being used. On an ongoing basis, our in-house certified coders will identify current and optimal ICD-9 and CPT codes ensuring the highest possible return on claims.
You can have quicker access to funds and reduce administrative expenses by having The Business Side receive payments and deposit the funds directly into the practice's bank account. This also provides a clear audit trail of reports from the patient service through the bank deposit.
The Business Side will analyze your business activity and provide suggestions for improving profitability. On a monthly basis, a Business Side representative will meet with the practice to review a comprehensive report package. The report package will detail the previous month's activity including data on productivity, collections, referrals and insurance and managed care evaluations.
We also offer office automation, business/practice profitability reviews, cash-flow management, bookkeeping including bank reconciliation's, accounts payable, payroll, and preparation of financial statements.