HOVER OVER EACH SECTION OF THE CHART FOR MORE INFORMATION Payment Assurance Eligibility verfication done prior to assure insurance payment for services rendered. Charge Entry Demographic and charge entry and tracking with regular reporting to manage receivables. Payment Posting & A/R Resolution Fast, accurate payment posting and reporting for improved cash flow and pursuit of payment from insurance companies and patients. Payment Collection Pursuit of full payment on all claims, resolution of underpaid claims, and submission of secondary claims. RAC Audit Response & Credit Balance Clean-Up Analysis of RAC determinations, response preparation and oversight of appeals. Timely resolution of credit balances to meet any compliance requirements.